1. Eligibility for Returns

We strive to ensure your satisfaction with every purchase. However, returns are subject to the following conditions:

  • Damaged Products: If you receive a product that is damaged, you are eligible for a full refund. Please contact us within 14 days of receiving the item to initiate the refund process. Note that we do not accept returns for damaged products.

  • Opened Products: Products that have been opened or have a broken seal are not eligible for returns, even if they have not been used. This policy is in place to ensure product integrity and safety.

  • Unopened Products: Returns are accepted for unopened and unused products within 14 days of the order date. The product must be in its original condition and packaging.

2. Return Process

To initiate a return, please follow these steps:

  1. Contact Us: Email our customer service team at Info@SupperSelects.com within 14 days of your order date to request a return. Please provide your order number and a brief description of the issue.

  2. Approval and Instructions: If your return is approved, you will receive instructions on how to proceed. Please do not send back products without prior authorization, as they will not be accepted.

  3. Return Shipping: The customer is responsible for the cost of return shipping. We recommend using a trackable shipping service, as we cannot guarantee receipt of your returned item.

3. Return Address

All returns should be sent to the following address:

280 N Phelps Ave, Unit A,
Rockford, Illinois, 61108,
United States

4. Refunds

Once your return is received and inspected, we will notify you of the status of your refund. If approved, a credit will automatically be applied to your original method of payment within 7-10 business days. Please note that shipping costs are non-refundable.

5. Non-Returnable Items

The following items are non-returnable:

  • Products that have been opened or unsealed.

  • Products not in their original condition or packaging.

  • Products returned without authorization.

6. Late or Missing Refunds

If you haven’t received your refund within 10 business days of receiving confirmation from us, please:

  1. Check your bank account again.

  2. Contact your credit card company or bank, as there may be processing delays.

  3. If you’ve done all of this and still have not received your refund, please contact us at Info@SupperSelects.com.

7. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at Info@SupperSelects.com.

8. Contact Information

For any questions or concerns regarding this Return Policy, please contact us at Info@SupperSelects.com.